By confirming your booking, you agree to the following terms & conditions:

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Booking & Payment

• A deposit is required to confirm your booking. The deposit is 50% of the total package value. This deposit is non-refundable if you cancel within 48 hours of the scheduled shoot.

• For weekend bookings, the deposit must be confirmed within 1 working day, while weekday bookings require confirmation within 3 working days.

• If your booking is not confirmed within the stated timeframe, it will be released to other clients.

• Remaining balance is due on or before the day of the shoot.

Refunds & Cancellations

• If you arrive more than 10 minutes late, you forfeit any time lost. If you are late for the entire session, you will forfeit 100% of the shoot value.

• If you cancel on the day of the shoot or do not show up, the shoot value is non-refundable.

• If the photographer is unable to attend the session, you will receive a full refund.

• If the client cancels within 24 hours or is late such that the photographer cannot complete the shoot, no refund will be issued.

• In the event that any rentals, makeup, or hired items were used, these costs will be deducted from any refund.

Rescheduling & Reshoots

• If you need to reschedule within 36 hours of the shoot, a fee of 60% of the total package value will be applied.

• If you request a reshoot and it is agreed upon by the photographer, the reshoot must be done within 3 months, otherwise, the offer for reshoot will expire.

• For family sessions, ensure children are well-rested and fed. If a child is uncooperative, a rescheduling fee of R850 will be applied.

Photo Locations

• If you choose the shoot location, you are responsible for obtaining all necessary permissions for photography. The photographer is not liable for fines or penalties if permissions are not obtained.

Travel Fees

• The client agrees to cover any travel costs as discussed with the photographer.

Delivery & Online Galleries

• The photographer will deliver final photos within 10 working days. Delays will be communicated in advance.

• Photos are delivered via a digital download link or USB, depending on package requirements. You must download within 7 days; additional fees may apply for re-sending the download link.

• If photos are printed, the photographer recommends using professional photo labs to ensure quality.

Editing & Special Requests

• The photographer uses a natural editing style. Basic edits include removal of blemishes and minor touch-ups. Specialized edits such as body reshaping, background changes, or adding extra people will incur an additional fee, starting at R30 per photo.

• The photographer reserves the right to charge for specialized editing based on complexity and time required.

Copyright & Social Media

• The photographer retains copyright of all photos. Clients have unlimited, non-exclusive rights to use and print photos.

• The photographer may post photos on social media. If you prefer not to have your photos posted, you must inform the photographer.

Tips for a Smooth Session

• Arrange your own makeup at least 2 hours before the shoot.

• Plan your journey, considering traffic and other potential delays.

• If using a location provided by the photographer, confirm details 24 hours before the shoot.

• If a child or family member is ill, consider rescheduling to ensure a successful session.

 

By confirming your booking, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before confirming your booking.