4KEEPS PHOTO GENERAL TERMS & CONDITIONS/ CONTRACT AGREEMENT

 

By confirming and finalizing the booking process the client hereby automatically agrees to the following terms & conditions

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Refunds & Cancellations: ​

The Client agrees to be no more than 10 minutes late to appointed shoot. In the case that Client does not arrive on time Client will only be allowed the allocated time left or the client will forfeit 100% of the shoot value.

If the Client cancels the appointment on the day of the shoot or do not arrive at the appointed time, then the shoot value is non-refundable.

If the booking is cancelled or the desired time of a rescheduled date is not available within a period of 48 hours before the original session date, the client will forfeit the deposit value which is 50% of the shoot value.

If the client changes or want to move the time of the session on the allocated date of the shoot, and the desired time is unavailable then the client will have the option to reschedule to another date or change to another photo-shoot option to the same value of the package.

If Photographer does not appear for the session the Client will receive a full refund to the value of the package selected.

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The deposit:

The deposit refers to the time and date confirmation of the shoot.

BOOKINGS MUST BE COMINFIRMED WITH A DEPOSIT IN 3 WORKING DAYS!

WEEKEND BOOKINGS MUST BE COMFIRMED IN 1 WORKING DAY

All unconfirmed bookings will be given away to other clients.

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Refund deposit represents 50% of the package.

 

NO REFUND:

If client cancels the shoot on the appointed day or within 24 hours

If clients do not arrive on time and the photographer does not have at least 30 mins to do the shoot for the client.

If client is late for the entire session.

If the photographer is unable to get a hold of the client withing the first 20mins of the shoot time.

​If a package requires rentals, hires, and or make up then the client's refund will be deducted with the valued hired and they will only receive the remaining total as refund.

 

Rescheduling of the shoot:

If the client misses their shoot or request to reschedule within a period of 36 hours of their shoot, then a rescheduling fee will apply. The fee will be 60% of the entire package value. This will include redo of any décor, rebooking of makeup, re-ordering of cake etc.

Preparing for Family Sessions:

Regarding a family-session or a session pertaining to children, it is the client’s responsibility to ensure their little one be well rested, had breakfast/lunch or a snack to ensure that they are happy and more than willing to play along with the shoot. If, however this is not the case the session would need to be rescheduled and a 2nd booking fee of R850 will be charged. 

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Shoot Locations:

The photographer suggests locations for all photo-sessions if however, the client has their own venue of choice it would be the client's responsibility to obtain all permissions necessary for the Photographer to photograph at the engagement/ venue. The Photographer has no duty to obtain permission of reception centres, churches, buildings, properties, or other locations to operate thereon. The Client understands and agrees that any failure to obtain these permissions resulting in fines to photographer, or which prevent photographer from photographing the event(s) is not the fault, liability, or responsibility of photographer.

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Traveling Fee:

The Client agrees to reimburse the Photographer for any travel discussed.

Online Gallery and Due Dates:

The Photographer ensures that the Client will receive their final photo selection within 10 working days. The Photographer will select the final selection to ensure the Client will receive the best of the best. If there is a delay the Photographer will notify the Client in advance.

The final selection will be delivered via package requirements. If WeTransfer or download link is send, it is the client’s responsibility to download the link within the required 7 days. If the Photographer must resend the link more than 2 times, there after a fee of R250 will be charged to resend.

 

If the client has usb or print the Photographer will notify the client when it is available for collection or has been posted.

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Editing:

4Keeps Photo is a natural styled photographer and editing will be natural and full of love. All blemishes etc will be removed and photos are edited with the greatest of care and love. If, however the client is not happy with certainly aspects of their appearance the photographer reserves the right to charge extra for editing as this will be classified of specialized editing. Specialized editing will start from R30 per photo depending on the editing and time required. Please keep in mind photographers cannot fix something that is already perfect. God made you in his image and with love​.

 

Samples of specialized editing:

Double chins

Removal of certain things in the background

If you want to make arms, legs, tights etc smaller or look thinner. (within reason)

Adding an extra person who was not at the session.

Changing of clothes colours

Drastically changing your appearance.

Any other changes that is not natural

 

These are not qualified as natural editing and would be considered outside the photographer's style. 

 

Copyrights:

The Photographer retains the copyright to all photographs taken, and allows the Client unlimited, but non-exclusive, rights to use and print said photographs. If the Photographer supplies the Client with digital copies, it is important for the Client to print all digital files at a proper photo lab such as Fotofirst. If printed at a Postnet etc. the Photographer cannot be held liable for print quality as the Photographer supplies the highest quality in digital images.

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Social media:

The Photographer automatically posts the sessions on social media platforms such as Facebook and Instagram. If the Clients has reservations or do not want us to post, the Clients must request it from the photographer and the Photographer would be happy to comply.

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TO HELP YOU BE ON TIME

If doing own make up kindly arrange it 2 hours before the shoot.

Please do not go shopping on the same day of your photoshoot- you will be late!

Check the location send via WhatsApp 1 day before the time.

If arriving in separate cars- strive to arrive together or 20min before the shoot time.

If driving in traffic or there is load shedding. Kindly keep in mind the roads will be busy. Leave earlier even if you are early chances is we can start when you arrive!

 

If baby is sick its highly advisable to postpone and reschedule. Sick babies is not happy babies 🌸🌸🌸